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Joycelyn Phang

In Touch

A Monthly Curated Newsletter

Leadership is the act of guiding a team or individual to achieve a goal through direction and motivation -- and there is a leader in all of us. This issue contains insightful resources and pointers that touch on the various under-talked about but important aspects of leadership. I hope this inspires us to not just exercise good leadership in our daily lives as individuals and organisations, but more importantly, help us get through and thrive even in difficult times.

Build Your Reputation as a Trustworthy Leader

People’s expectations and definition of trustworthiness are broadening for leaders, and it takes a lot to gain that trust. The author offers four research-based practices for leaders to master to earn and keep the trust of others. If you hope to enjoy a career of great influence and impact, start by cultivating a trustworthy reputation.

 
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Adam Grant on leadership, emotional intelligence, and the value of thinking like a scientist

In Adam Grant's latest book, 'Think Again: The Power of Knowing What you Don’t Know', he makes the case for greater flexibility in our views—and offers tactics for leading discussions that may help others do the same. This conversation was part of a new discussion series for McKinsey partners and clients called "Modern Leadership," which is designed to explore new dimensions of leadership with experts and leading thinkers who can help strengthen, challenge, and stretch our ability to build resilient teams and thrive in uncertain times.

 
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How to discover your ‘why’ in difficult times | Simon Sinek

 
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I seek to reach out to people who believe in safeguarding the interests of their loved ones. Let me know if I can be of help to someone you know or care about. We can make a difference to lives when it matters most. Cheers.
 
Joycelyn Phang
 
 
 
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Testimonials and Referral Notes

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Hao Wen, Engineer & Yan, Purchaser

Joycelyn 非常专业,对马来西亚和新加坡的保险制度都十分熟悉,让我们这些在新加坡工作的马来西亚人能够更清楚了解两国保险的差异。她也会根据个人的财务能力提供适合的保额建议,让人感到安心和值得信赖。

Alvin, Administrative Exec

Joycelyn was referred by one of my working colleague. During our first meeting, she kept the conversation very casual and relaxed. She is very knowledgeable and always follow up with a financial review before recommending suitable product that is within my budget. She won't make you purchase a product under pressure and that's a plus point. Just had another round of financial review yesterday, i can rest assure and aware that i am well insured. She never fails to go the extra mile providing after sales service for her clients. Her response are very prompt as well. If are you looking for a reliable, professional and someone who ways put her clients first. Look no further! Highly recommended!

Kok Ho, Administrative Exec

Joycelyn is extremely efficient and professional, always responding promptly and handling every request with care and accuracy. She has provide clear explanations, helpful advice, and ensure that all processes are smooth, and not making you feel stress to make any decision on their product or service. Once finish the consultation, you can take time for consideration. Their dedication and excellent service give great confidence and peace of mind to clients. 经过整个流程,和巧萱的沟通都很顺利,就像在和朋友普通谈话交流。她不会直接强制销售,而是会透过了解你的个人状况先,再来想出适合你的方案。我相信她也是透过她的专业来分析出合适的方案,决定权还是在顾客手中,如果她给的方案你觉得有压力的话都可以及时提出来和她讨论,她也不会强卖,这点是我就希望的部分~~ 被强逼的感受真的不好 哈哈哈。 希望巧萱继续保持这份热情及精神!可以帮助大家做好人生的财务以及安全保障的规划! 再次感谢巧萱~ 以及祝你身体健康,事事顺心,万事都如意~

Aye Hsu Mon, Nurse

Thank you Joycelyn for your time and effort in explaining every detail of plan that you offer. You are very professional and experienced agent who knows her client needs. You make my financial planning stress free and achievable. ❤️ thanks again Joycelyn!

Zhuo Yi, Engineer

I had the opportunity to meet with Joycelyn recently, and I was impressed by her deep experience and extensive knowledge in financial planning. She explained the information clearly and patiently, taking the time to ensure I fully understood each option. I especially appreciated how she shared real-life examples, which gave me valuable insights and made the concepts much easier to relate to. The solutions she offered were practical and flexible, allowing them to be adjusted based on my own budget and needs. I would confidently recommend Joycelyn to anyone looking for thoughtful and reliable financial advice!

Diana Bakar, Director

I was introduced to Joycelyn by a friend. She is a friendly Financial Advisor helping with my health insurance. Genuinely nice and helpful and prompt to replies and too.